Expansion of Wells Train Station Begins

The expansion to Downeaster train facilities at the Wells Transportation Center began on March 3, 2025.  The project includes the replacement of the existing high level boarding platform adjacent to the Wells Station building as well as the construction of a second boarding platform across the tracks connected by an overhead pedestrian bridge.  The additional platform will allow Amtrak Downeaster trains arriving at the station from opposing directions to board and alight passengers simultaneously. 

The contract to construct the platform and pedestrian bridge was awarded to Great Falls Construction, based in Gorham, following a competitive bid process.  The $11.8M project will support approximately 80 jobs and involve approximately 40 suppliers throughout its 18 month duration.

“We are excited to collaborate with NNEPRA on this endeavor which will enhance transportation infrastructure and serve the Maine community and its visitors well for year to come.  It’s a great project and we are happy to be a part of it,” said Jon Smith, President of Great Falls Construction.

Amtrak Downeaster trains will continue to operate throughout construction.   A temporary boarding platform will be built to provide passenger access to trains and the traffic flow within the parking lot will be modified while work is underway.

The platform expansion is part of the  $31.9 million Wells Area Improvement Project (WAIP) funded in part by the Federal Railroad Administration through the Consolidated Rail Infrastructure and Safety Improvement (CRISI) discretionary grant program, with matching funds provided by the Maine Department of Transportation and CSX Transportation.  The WAIP project also included a six-mile extension to the second track located in front of the station, which was completed by CSX in 2024. 

The additional platform, combined with the added track capacity, will support an additional Downeaster train which will operate between Brunswick and Wells each morning on a schedule designed to serve commuters travelling to and from the Greater Portland Region.   A start date for that frequency has not been determined. 

“We are delighted to work with Great Falls on this important project that will provide more options for Maine residents to get back and forth to work without adding to traffic congestion,” said Patricia Quinn, NNEPRA Executive Director.  “We are grateful for the partnership and collaboration with our funding and operating partners, as well as the Town of Wells and Maine Turnpike Authority, which owns the Wells Station property, throughout this project.”

For Downeaster schedules and fares visit AmtrakDowneaster.com


Natalie Bogart, Deputy Director at NNEPRA

Greater Haverhill Chamber of Commerce Awards Downeaster

On February 7th, Brian Beeler, Manager of Passenger Services at NNEPRA, attended the Greater Haverhill Chamber of Commerce’s 34th Annual Meeting, where the Amtrak Downeaster was honored with two prestigious recognitions. The service was named December 2024 Business of the Month and received the esteemed 2024 Regional Impact Award, underscoring its significant contributions to the region’s connectivity and economic vitality.

NNEPRA is honored to receive these accolades and extends its sincere gratitude to the Chamber, city officials, and representatives for their unwavering support and commitment to the success of the Amtrak Downeaster. These recognitions reflect a shared dedication to enhancing regional mobility and fostering economic growth.


Taylor Auclair, Marketing Director at NNEPRA

Downeaster Café Now Serving: Holy Donut

The Amtrak Downeaster Café is the only Amtrak service in the country managed by a third-party food service group: NexDine. This allows our staff to source food and beverages from local brands to bring customers a true taste of Maine while on board.

Beginning on Friday, February 14th, all trains are now stocked and serving Holy Donut products in three delicious flavors: Dark Chocolate Sea Salt, Maple Glazed, and Toasted Coconut. Gluten-free options are also available.

The story of Maine’s favorite gourmet potato donut is one baked on passion, determination, and a family bond so strong not even a pandemic could shake their success. We are proud to support a local business now boasting five brick-and-mortar locations, employing more than 120 hard-working Mainers.

Now and for a limited time: When you buy one Holy Donut product on board in the Downeaster Café, you get a FREE cup of coffee. A combination so sweet you will want this train ride to last forever.


Taylor Auclair, Marketing Director at NNEPRA

Downeaster Orientation Tour with the Maine State Legislature Joint Committee on Transportation

On Tuesday, February 4th, 2024, NNEPRA hosted the Maine State Legislature Joint Committee on Transportation for an informative Downeaster Orientation Tour. This tour gave the committee members an in-depth look at the operations, partnerships, and priority projects for the Amtrak Downeaster, including a focus on the important Portland Station Relocation Project.

The tour started with a warm welcome from NNEPRA Board Member Alison Harris, who also serves as a volunteer at the Brunswick Station, along with staff from the Brunswick Downtown Association, which manages the visitor center at the Brunswick station. From there, the group embarked on an Amtrak Downeaster train ride to Portland, experiencing firsthand the service we’re so proud to offer. The tour wrapped up with a visit to the Brunswick Layover Facility, giving the committee a behind-the-scenes understanding of our operations.


Throughout the day, the group was briefed on key partnerships and discussed projects that are shaping the future of passenger rail in Maine.


We’d like to extend a thank you to all our valued partners who helped make this event a success including Amtrak, CSX Transportation, NEXDINE Hospitality, and the Maine Department of Transportation, whose commitment to enhancing passenger rail service in Maine is truly invaluable.

NNEPRA is looking forward to continuing our collaboration with the Maine State Legislature Joint Committee on Transportation as we work together to enhance and expand passenger rail service for the people of Maine. Stay tuned for more updates as we move forward with these exciting projects!


– Natalie Bogart, Deputy Director, NNEPRA

Amtrak Downeaster Celebrates 10 Million Riders

PORTLAND, MAINE – The Northern New England Passenger Rail Authority (NNEPRA) announced that the Amtrak Downeaster celebrated a historic milestone—reaching 10 million riders since its inaugural trip in 2001, a result of a citizen initative started by Trainriders Northeast.

A special celebration took place on board Downeaster Train 686 between Brunswick, ME and Wells, ME on Wednesday, December 18, 2024.  NNEPRA staff handed out cookies and Golden Tickets (valid for a free round-trip on the Downeaster) to passengers to commemorate their part in this historic trip. The on-board celebration, special community partnerships, and an online giveaway have helped make the 10-millionth rider milestone truly memorable for all involved.

“Reaching 10 million riders is a significant accomplishment which speaks to the value the Amtrak Downeaster service provides to so many people and communities in our region and State,” said Patricia Quinn, Executive Director of NNEPRA. “The Downeaster is much more than just a train ride—it’s a lifeline for commuters, a resource for students, and an essential link to medical care and other important services. Families also rely on the Downeaster to attend events, explore Maine’s beautiful coastline, and visit loved ones.  We are proud to celebrate this achievement and look forward to continuing to serve our communities for many years to come.”

In addition to its significance for passengers, the Downeaster is a cornerstone of the regional economy. Passenger rail service supports jobs and promotes tourism, helping boost local economies in the cities and towns it serves.

NNEPRA is exploring opportunities to expand and enhance service to meet the growing needs of riders and communities in the years ahead. The Portland Station Relocation Project is a priority initiative which will reduce travel time, improve reliability, minimize conflicts with freight trains, reduce operating costs while increasing ridership and revenue and promoting car-free travel.

Special Travel Promotions put in place to Celebrate Downeaster Milestone

The Amtrak Downeaster is celebrating 10 Million Riders by offering special discounted fares for travel during January 2025. “If you already love the Downeaster, or if you’ve haven’t ridden yet, these $30 Round-Trip fares make January the perfect time to take the train!” said Taylor Auclair, NNEPRA Marketing Director.

The $30 round-trip ($15 one-way) fares apply to travel between Brunswick, ME and Boston, MA or any station in between.   The special fares are available for sale now and are valid for travel January 1, 2025 through January 31, 2025. Reservations for these discounted fares must be purchased 3 days in advance of travel. Reference promotion code v232.

For schedules, fares, and more information visit AmtrakDowneaster.com

– Taylor Auclair, Marketing Director, NNEPRA

NNEPRA Partners with the Maine Mariners

NNEPRA is proud to be the official T-Shirt Toss Sponsor of the Maine Mariners, this 2024-2025 season. Leveraging a ridership milestone, Marketing Director, Taylor Auclair has secured a partnership with Oak View Group, the official corporate management team of the Maine Mariners.

At all home games this season, Mariners fans can take their chances and try to catch an official co-branded T-shirt during the exciting T-shirt toss.

As NNEPRA counts down to welcoming the 10 millionth rider aboard, partnerships and opportunities to increase visibility and drive trial are at the forefront of Taylor’s strategy.

Season Pass holders can save 20% on all Amtrak Downeaster travel when they book using the promo code V227. Terms and conditions apply. Visit the Maine Mariners Season Pass Holder dashboard for more information.

“It is my hope that by building on the excitement and allowing everyone to be a part of this ridership milestone, we will reach far beyond our established riders and instead introduce new potential customers to our brand and outstanding service.”
– Taylor Auclair, Marketing Director


Taylor Auclair, Marketing Director at NNEPRA

Operation Lifesaver Training

At NNEPRA, the safety of our passengers, employees, and communities remains our top priority. To reinforce our commitment to ensuring safe rail travel, NNEPRA is proud to announce that our staff has recently completed Operation Lifesaver volunteer training.

Operation Lifesaver is a national nonprofit organization dedicated to preventing collisions, injuries, and fatalities on the nation’s railways. Its mission is to educate the public about rail safety through outreach programs and awareness campaigns.

Rail safety is a shared responsibility between railroad operators, local municipalities, and the public. Accidents at railroad crossings or near tracks can be devastating, but they are often preventable with the right education and awareness. By having NNEPRA staff trained, we can help ensure that our communities are aware of potential hazards and spread crucial information on how to stay safe around railroad tracks.

We encourage all of our passengers and local residents to learn more about rail safety and get involved in spreading the word. 👉 Take the rail safety pledge today! Together, we can make our railways safer for all.

Stay Safe, Travel Smart.

– Natalie Bogart, Deputy Director, NNEPRA

FRA Site Visit- NNEPRA Highlights Progress

NNEPRA’s Project Manager, Jim Russell recently hosted a site visit with representatives from the Federal Railroad Administration (FRA) in Wells, Maine and at the Brunswick Layover Facility.

The Wells Area Improvement Project is designed to increase operational efficiency and safety for both freight and passenger services. During the site visit, Jim guided the FRA team through various upgrades, which included enhanced signaling systems, improved track layouts, and the integration of state-of-the-art technologies.

Brunswick Layover Facility: A Key Component

The Brunswick Layover Facility is another critical element of our project portfolio. Jim took the FRA representatives on a tour of the facility, highlighting the features that allow for efficient train servicing and crew changes.

This visit provided an opportunity for the NNEPRA Team to showcase our progress and discuss next steps with Ryan Bartlett, FRA; Andrew Peternith, FRA; and Chris Murray, Volpe.

Staff Training & Development – NNEPRA Remains Active

Training and professional development is essential for delivering the highest quality passenger rail service. Recently, the NNEPRA team participated in a variety of valuable training sessions offered by the Federal Transit Administration (FTA), Federal Railroad Administration (FRA), and the National Transit Institute (NTI). Here’s a recap!

Financial Management Oversight Training, FTA Volpe Center, Boston, MA

Emily Bedard, Senior Accountant; Olivia Richmond, Finance Associate; Natalie Bogart, Deputy Director; and Patricia Quinn, Executive Director, participated in the FTA’s Financial Management Oversight Training in August 2024. This training is crucial for ensuring that NNEPRA adheres to federal guidelines and best practices in financial management.

Procurement Training, NTI Roux Institute, Portland, ME & FTA Volpe Center, Boston, MA

Catherine Davidson, Grant and Compliance Manager and Belle Askinasi, Office Administrator attended both the National Transit Institute (NTI) Procurement Class and the FTA Procurement System Review in August. These invaluable trainings strengthen NNEPRA’s understanding of the procurement processes and provide valuable insights into effective procurement strategies.

Rail Program Delivery Workshop, FRA Washington, D.C.

Catherine Davidson, Grant and Compliance Manager had the exciting opportunity to attend the Federal Railroad Administration (FRA) Rail Program Delivery Workshop in Washington, D.C. This workshop was a fantastic platform for learning, collaboration, and sharing best practices in rail program delivery.

– Natalie Bogart, Deputy Director, NNEPRA

WTS Maine Chapter Annual Meeting

Deputy Director, Natalie Bogart, and Grant and Compliance Manager, Catherine Davidson, represented NNEPRA at this year’s WTS Maine Chapter Annual Meeting. It was an inspiring event featuring keynote speaker Nuria Fernandez, who shared her insights on leadership and empowering women in the transportation sector.

Thank you to WTS Maine for hosting, and to Nuria Fernandez for her motivating words! Events like these highlight the importance of collaboration and mentorship.

ABOUT: WTS International was founded in 1977 by a group of pioneering women in transportation who realized that women’s careers would benefit from professional development, encouragement and recognition to support their advancement in transportation professions. After more than 40 years of growth and development, WTS is an international organization with more than 6500 members (including women and men) and 79 chapters. WTS is connected to a network of 40,000 transportation professionals.  Join today.

– Taylor Belanger, Marketing Director, NNEPRA