PORTLAND, MAINE – The Northern New England Passenger Rail Authority (NNEPRA) announced that the Amtrak Downeaster celebrated a historic milestone—reaching 10 million riders since its inaugural trip in 2001, a result of a citizen initative started by Trainriders Northeast.

A special celebration took place on board Downeaster Train 686 between Brunswick, ME and Wells, ME on Wednesday, December 18, 2024. NNEPRA staff handed out cookies and Golden Tickets (valid for a free round-trip on the Downeaster) to passengers to commemorate their part in this historic trip. The on-board celebration, special community partnerships, and an online giveaway have helped make the 10-millionth rider milestone truly memorable for all involved.

“Reaching 10 million riders is a significant accomplishment which speaks to the value the Amtrak Downeaster service provides to so many people and communities in our region and State,” said Patricia Quinn, Executive Director of NNEPRA. “The Downeaster is much more than just a train ride—it’s a lifeline for commuters, a resource for students, and an essential link to medical care and other important services. Families also rely on the Downeaster to attend events, explore Maine’s beautiful coastline, and visit loved ones. We are proud to celebrate this achievement and look forward to continuing to serve our communities for many years to come.”

In addition to its significance for passengers, the Downeaster is a cornerstone of the regional economy. Passenger rail service supports jobs and promotes tourism, helping boost local economies in the cities and towns it serves.

NNEPRA is exploring opportunities to expand and enhance service to meet the growing needs of riders and communities in the years ahead. The Portland Station Relocation Project is a priority initiative which will reduce travel time, improve reliability, minimize conflicts with freight trains, reduce operating costs while increasing ridership and revenue and promoting car-free travel.

Special Travel Promotions put in place to Celebrate Downeaster Milestone

The Amtrak Downeaster is celebrating 10 Million Riders by offering special discounted fares for travel during January 2025. “If you already love the Downeaster, or if you’ve haven’t ridden yet, these $30 Round-Trip fares make January the perfect time to take the train!” said Taylor Auclair, NNEPRA Marketing Director.

The $30 round-trip ($15 one-way) fares apply to travel between Brunswick, ME and Boston, MA or any station in between. The special fares are available for sale now and are valid for travel January 1, 2025 through January 31, 2025. Reservations for these discounted fares must be purchased 3 days in advance of travel. Reference promotion code v232.

For schedules, fares, and more information visit AmtrakDowneaster.com

– Taylor Auclair, Marketing Director, NNEPRA

The Amtrak Downeaster transported 598,426 passengers in fiscal year 2024 (July 1, 2023-June 30, 2024), beating the previous best record set in Fiscal Year 2018 by 47,388 passengers.

With the recent surge in ridership on the Amtrak Downeaster, we’re seeing tangible benefits for our station communities. Although Boston is the primary destination for Downeaster riders, increased passenger traffic to Maine and within Maine has bolstered local businesses. As we continue to grow, we’re proud to play a key role in enhancing the economic vitality and connectivity of the communities we serve. – Patricia Quinn, NNEPRA’s Executive Director

NNEPRA also reported record high ticket revenue of $13,051,548, $2.63M more than the previous best in Fiscal Year 2023.

NNEPRA reports that improved reliability and new marketing efforts contributed to the ridership surge and more repeat riders. Amtrak Customer Satisfaction scores the Downeaster among the best in the nation for overall customer satisfaction, cleanliness, and friendliness of personnel.